The mobile traffic crunch

By Jacqueline Koch

 

Recently, The New York Times measured the mix of advertising and editorial content on the mobile home pages of the top 50 news websites, their own included. What did they discover?

That more than half of all data came from ads (as well other content filtered by ad blockers). Examining the seconds needed for sites to load, they found that large photos and video ads were typically the main culprits of data consumption. Yet it was Boston.com’s mobile site that topped the list, with mobile website ads averaging 30 seconds to load on a typical 4G connection. As the adage goes, time is money. The estimated equivalent of 32 cents—in ads alone—per home page visit over the course of a month could ring up charges of approximately $9.50 in data usage just for advertising.

mobile ad

Ads are driving mobile traffic

According to some, ads are just part of an increasingly complex and burdensome jumble of content within mobile traffic. Currently, consumer and business appetites for mobile data are growing quickly and rapaciously, causing providers to struggle to deliver enough bandwidth. The resulting slow downloads and other manifestations of poor user experience are generating a lot of excitement—and anxious anticipation—for the next generation of mobile networks. 5G is promising to be more than 1,000 times faster the current 4G LTE standard.

This is not news, especially to those who work in the trenches of IT. But The New York Times article delivers a potent reminder to the rest of us. The bottleneck is here now and it’s threatening to overtake the incoming infrastructure before it’s even in place.

The pervasiveness of smartphones—cannot be overstated. A recent report from the Pew Research Center finds that 72 per cent of adults in the US own a smartphone. In the UK, the figure is 68 per cent. Today, even in the developing world eight in 10 people now own a mobile phone. According to a the GSMA mobile operator trade association, there were more than 3.6 billion unique mobile subscribers and more than seven billion mobile connections globally at the end of 2015 (They define mobile Internet devices to include smartphones, tablets, computers, and other devices that provide mobile connectivity to the Internet through mobile network providers).

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A glimpse into LinkedIn’s content strategy

By Janinne Brunyee

LinkedIn

Participants on the Digital Innovators’ Tour got to experience the brand new LinkedIn building in SOMA which is the startup mecca in downtown San Francisco. In spite of having moved in only four weeks ago, our LinkedIn host, Jessica Chan, who is responsible for business and strategy, seemed right at home in the bright and creative space.

In addition to a mini tour of the building, participants also got a tour of LinkedIn’s evolving content strategy. According to Chan, the key goal is to provide content on LinkedIn that helps make them more effective at the job they are in today.

“Early on, we started working with a wide range of publishers spanning a range of topics and tried to get their content into our ecosystem. The challenge was how to surface this content to our members,” she said.

The team then started looking at how they could segment the content into categories that they could encourage members to follow. For example, TechChrunch content was channeled into a technology channel.

According to Chan, this was not a scalable way of surfacing content which led to the birth of LinkedIn’s “relevance teams’ – groups of engineers who parse through the content and surface it to members.

“For this to be effective, we need members to tell us what industry they are in, what content they are interested in etc.,” she said.  “That ties into the broader aspect of identity on LinkedIn and why we encourage members to fill out their profile in its entirety.”

But this was still not the complete solution to the problem of effectively surfacing content to users. “The major disconnect historically was that the content team worked separately from LinkedIn’s flagship team who was distributing content. This also created challenges for publishing partners,” she said.

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Cracking the millennial code at HelloGiggles

By Janinne Brunyee

HelloGiggles.com seems to have cracked the code on creating content for millennial women. After a flight from San Francisco, participants on the 2016 Digital Innovators’ Tour assembled in the beautiful conference room at HelloGiggles’ designer offices in downtown Los Angeles to meet general manager, Penelope Linge. She told the group that the site was started by actress Zooey Deschanel as a blog because she felt there was a lack of positive content and a safe place for young women to gather online. Today, the site whose audience’s median age is 26, reaches more than 30 million millennial women a month. HelloGiggles.com was acquired by Time Inc in October last year.

Innovation TourAccording to Linge, content is sourced from a contributor network of 1,000 millennial women from whom 50 to 60 pieces of content are sourced each day. The common differentiating thread across all of this content is a positive narrative. Traffic to the site comes from mobile and social channels. ‘Our audience is so young, we had to design for mobile and social first, because this is the engagement pattern for young people. They live their lives on the phone and on their social platforms,” said Linge. Fully embracing social channels, It may be surprising to know that Linge anticipates that in 24 to 36 months, most content will not live on hellogiggles.com. “We are embracing a distributed content model with most of our articles being hosted as Facebook Instant Articles via an RSS feed as well as the other channels our audience engages with. We will still be able to monetize this content,” she said.

Linge says the HelloGiggles team is seeing the same trend on Snapchat. “Facebook is our number platform and we are investing in creating original content for this channel. We are an official partner for Facebook Live and we are embracing Facebook Instance Articles because of the amazing user experience. Pages load instantly and we’ve seen a significant traffic increase. “According to Linge, the same level of engagement has not been possible on Twitter with this audience in spite a posting 40 tweets a day. “Snapchat is where we are the most bullish.” She said. This is because 14 to 20 year-olds are on Snapchat all day. Linge is hiring a Snapchat-focused team that will create content including video and invite advertisers to participate. She is quick to stress that the team is equally bullish about other social channels.

HelloGiggles Content strategy

HelloGiggles

 

HelloGiggle’s content strategy is not one-size-fits-all. Instead, the team creates content for each channel. With Facebook, for example, the audience doesn’t listen to sound – while they are at work or in line at the coffee shop – they want captioning. So the team focuses on creating videos every woman can relate to.

A recent example is a funny short video titled: ‘If you suck at putting on eyeliner’ which shows a young woman applying eyeliner to each eye and then returning over and over again to make corrections until she ends up putting sunglasses on over a wiped clean face.

“We are hoping we can create videos that we can take to advertisers, said Linge. The opportunity is to add a front card or tail card with the brand’s information. “We are also creating original videos for them because we are proving we know this space,” she said.

With recent Facebook Live Videos the team has created, there have been 20,000 – 30,000 people watching the live videostream and asking questions. ‘We have looked at what Buzzfeed is doing and recognized that Live Video is doing very well for them,’ she said.

Linge and her team are testing across platforms and trying to figure out what is next. ‘I think Snapchat is a greenfield opportunity for publishers and we are hoping to define what it means to be a publisher on Snapchat

Because HelloGigglees’ audience has not embraced paying for content, Linge said the team realized that heavily commercial sponsored content will not work on the site. ‘Millennials have never seen advertising and this generation does not see a quid pro quo for advertising. That is why we try to create a lot of organic video that doesn’t feel sponsored, but is brought to you by a brand’

Brands want content that will go viral and according to Linge, this audience is turned off if content feels too commercial. Instead, the team is creating premium video series and bringing in sponsors.  This content is then distributed across multiple channels on the web including hellogiggles.com. This makes HelloGiggles both a content creator and a distribution channel.

Solutions for advertisers

A growing part of the business for HelloGiggles is creating premium branded content for advertisers.Hellogiggles“There are so many ways for young

 

women to find out who they are today. Kids can pick from thousands and thousands of identities. Zoe tapped into that zeitgeist. Our narrative, therefore, is find your freedom to explore who you are and embrace that. This is the messaging we are taking to advertisers,” she said.

HelloGiggles’ content creation team consists of 10 staff writers aged between 22 and 28 who edit contributor content.  If something breaks and editors are looking for immediate coverage, this team also writes original content. Currently there are 4 video producers on staff, but this team will be ramping up fast.

INNOVATION TOUR: WRITING THE FUTURE STORY FOR MEDIA ORGANIZATIONS

By Janinne Brunyee

What happens when 16 executives from traditional European publishing companies converge in California to visit companies at the forefront of media transformation? Intellectual alchemy.

This is what Boost! had the privilege to witness as co-organizers of the FIPP/VDZ 2016 Digital Innovators’ West Coast Tour.  It was apparent in the animated conversations between tour participants on the bus between visits and in the deep engagement with tour hosts on a wide range of topics including the best approaches for reaching millennials, whether traditional publishing is truly dead and many more.

As Innovation Tour organizers, we worked with well-known German media innovation journalist, Ulrike Langer to set up the tour program. Over many months, we agonized over who the best organizations are in San Francisco, Silicon Valley and Los Angeles to help tour participants write the story of their digital future. And to ensure that bodies as well as minds were properly fed, we curated a set of restaurants that best represent modern California cuisine.

Innovation Tours are part of Boost!’s practice to help organizations facing disruptive change write their future storyline.

Innovation Tour program

Here is an overview of the tour:

DAY 1:  SAN FRANCISCO

Innovation Tour

  • RocketSpace is the ultimate technology campus for entrepreneurs, startups and corporate innovation professionals.
  • LinkedIn, a professional networking site, allows its members to create business connections, search for jobs, and find potential clients.
  • Bloomberg Beta is an early-stage fund, backed by Bloomberg L.P.
  • Optimizely is the world’s leading experience optimization platform, providing website and mobile A/B testing and personalization.
  • Tout helps publishers, content creators and advertisers generate more online video revenue.
  • Contextly makes high-quality editorial tools for news sites and other publications
  • Storied brings the native app experience to the mobile web.
  • Jaunt’s technology provides an end-to-end solution for creating cinematic VR experiences.
  • Buzzfeed’s Open Lab explores new ways of telling stories through hardware and software.

Food highlight: Dinner at the Slanted Door at the Ferry Terminal Market.

DAY 2: SAN FRANCISCO/SILICON VALLEYsta1

  • Stackla is the content marketing platform that puts user-generated content at the heart of marketing.
  • Google’s Accelerated Mobile Pages (AMP) Project is improving the mobile web and enhancing the distribution ecosystem.
  • The Brown Institute for Media Innovation provides grants for research and development for both the fields of journalism and technology.
  • Known on campus as the d.school, the Hasso Plattner Institute of Design at Stanford works to  develop innovative, human-centered solutions to real-world challenges.

Food highlight: Family style lunch at Tamerine in Palo Alto

DAY 3: SAN FRANCISCO/LOS ANGELES

Innovation Tour

  • DistroScale is a platform + marketplace for delivering, managing, & measuring native content across websites, mobile web & apps.
  • Hello Giggles publishes articles by young women under 18, and maintains a vibrant monthly youthful readership.

Food highlight: Dinner at Gracias Madre – known for delicious vegan Mexican fare.

DAY FOUR: LOS ANGELES

  • Venture capital firm CrossCut Ventures which recently added $75 million to its fund, has 45 companies in its portfolio and 10 exits to date.
  • Addressing the youth market, Awesomenesstv is a multi-channel network with 90,000 YouTube channels and over 3,300,000 subscribers.
  • Meredith Xcelerated Marketing is the leading Content Marketing Agency for today’s hyper-connected world.

Food highlight: Delicious and fresh family style lunch at Rose Café in Venice

DAY FIVE: LOS ANGELES

  • Digital native Tastemade, is a food and travel video network for the mobile generation.

Food highlight: Breakfast provided by Tastemade talent Bondi Harvest Café.

Facilitating deep and meaningful engagement

As we discovered first hand, an innovation tour offers participants an unprecedented opportunity to get up close and personal with the organizations who are driving innovation and transformation. Also the opportunity to share and learn from fellow tour participants who are facing or who have faced the same challenges is extremely valuable.

Next  Innovation Tour

VDZ Akademie Digital Publishers’ Tour to New York City and Chicago – June 13 – 17, 2016. Limited seats are still available. Sign up today.

Innovation Tour

 

Contact us

Contact us if your organization is looking to create a powerful learning experience for key executives and managers. We will develop a program of company visits, manage all tour logistics and manage the day to day tour operations.

User generated content syndication at Stackla

By Janinne Brunyee

 

It was a long and winding road that brought Stackla co-founders Robb Miller, Peter Cassidy and Damien Mahoney from Sydney, Australia to an office in San Francisco which is where participants on the 2016 Digital Innovators’ Tour met Peter yesterday.

It all began when Cassidy was working for the digital rights holder to the National Rugby league and Miller was working for the League itself. All three founders had a keen appreciation for the challenges organisations face around content and to use content to engage fans.

Stackla Founders

After winning a services contract to create content for the rugby league, the trio teamed up to start an agency. “We were creating 40 long form articles a day and many videos and we quickly realised the more effort and time we put into content creation, the less traction it got. In fact, long form pieces got less engagement that short videos,” Cassidy told Tour participants.

“We wondered what would happen if we flipped the model around and instead of competing with the content on social networks, the answer was to embrace it instead,” he said. This led to the idea to create technology that enables publishers and brands to collect existing user-generated content and use it as a powerful source of information. And that was when Stackla was born.

“We pitched the idea to an Australian broadcaster who had the rights to the Tour de France and were surprised when they said they would buy it,” he said. The new company then quickly pulled a prototype together and launched the company in time for the 2012 Tour de France in 2012 to great success for the broadcaster.

On the basis of this early validation, a new engineering team was assembled in Sydney who started to build the technology platform. The next year, the company set up an office in London and a year or so later, the founders moved to San Francisco to set up the US operations.

Stackla: The problem of fragmented content

According to Cassidy, the team saw that content marketing was becoming increasingly important to  brands and after being approached by agencies to help them with brand content, Stackla expanded their focus beyond publishers to include brands.

“What we were seeing is that publishers and brands are creating content and then using social media as a distribution channel. At the same time, organic reach is diminishing which means that today, you really have to pay-to-play.” But the key question remained: Is this driving the right people to the right destination at the right ROI?

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